Shipping policy
SHIPPING POLICY
Golden Level Jewelry LLC
1. Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on Saturdays, Sundays, or U.S. federal holidays.
If we experience a high volume of orders, processing may be delayed by an additional business day. In such cases, customers will be notified by email.
2. Shipping Methods & Carriers
We ship within the United States only using the following carriers:
- USPS
- UPS
- FedEx
The shipping method and delivery speed depend on the option selected by the customer at checkout.
3. Shipping Timeframes
Estimated delivery times vary based on the selected shipping method and destination:
- Standard Shipping: 2–5 business days
- Expedited Shipping: 1–3 business days
Delivery times are estimates and may be affected by carrier delays beyond our control.
4. Shipping Costs
Shipping costs are calculated automatically at checkout based on:
- Package weight
- Shipping destination
- Selected shipping method
High-value orders may receive complimentary insured shipping at the sole discretion of Golden Level Jewelry LLC.
5. Insured Shipping & Responsibility
We strongly recommend selecting insured shipping, especially for high-value items.
Golden Level Jewelry LLC is not responsible for:
- Delays caused by USPS, UPS, or FedEx
- Packages lost or damaged by the carrier
- Theft or loss after the carrier marks the package as “Delivered”
In the event of loss or damage during transit, we will assist the customer in filing a claim directly with the shipping carrier.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor the shipment status.
7. Contact Information
If you have any questions regarding shipping, please contact us at:
📧 jewelrygoldenlevel@gmail.com